Please feel free to Contact us for any questions, custom orders or any items that we stock that are off species requests:
Monday thru Friday from 8 AM to 4 PM.
All messages will be answered on the next business day.
Shipping days are Monday through Friday only. Saturday, Sunday, and Holidays are not included shipping days. All shipping times are approximate only.
Please note that Steel City Stair has a 30 day return policy and there will be a 25% restock fee and the freight back on returns.
Please email through the contact below for approval on all returns, questions or cancellations.
**No returns will be accepted without prior approval.